Always the­re for you

After Sales Service

Our Ser­vice Team

We stand by your side using our know-how to save the value and to con­ti­nu­al­ly impro­ve the pro­ces­ses of your plant.

Our ser­vices are indi­vi­du­al­ly tail­o­red to your requi­re­ments and are car­ri­ed out pro­fes­sio­nal­ly by our in-house ser­vice team. We offer spa­re parts and ser­vice con­cepts for all our pro­ducts and their enti­re life cycle.

 

Spa­re Parts Management

Spa­re Parts Iden­ti­fi­ca­ti­on, ‑Deli­very and ‑Exch­an­ge

On-The-Spot Ser­vice

Inspec­tion, Main­ten­an­ce and Repair

Con­sul­ting Services

Trai­ning Cour­ses, Con­sul­ta­ti­on and Optimization

Tele­pho­ne Support:

+49 5921 8820–21

Qua­li­fied and Quick

Tele­pho­ne Support

Our com­pe­tent and expe­ri­en­ced staff will pro­vi­de you with com­pre­hen­si­ve tele­pho­ne sup­port.
Plea­se call us: +49 (0) 5921 8820- 21

Spa­re Parts Iden­ti­fi­ca­ti­on, Quick Deli­very and World­wi­de Exchange

Spa­re Parts Management

As well as cus­to­mi­zed spa­re part packa­ges our exten­si­ve spa­re parts depot gua­ran­tees high and long-term avai­la­bi­li­ty of parts

Ser­vice Con­tracts, Main­ten­an­ce and Repairs – Always and Everywhere

On-The-Spot Ser­vice

Our expe­ri­en­ced experts are the­re for you on-the-spot, should you need them. They under­ta­ke the start-up as well as pos­si­ble repairs effi­ci­ent­ly and reliably. 

Con­ti­nuous main­ten­an­ce of our pro­ducts by spe­cia­lists pre­vents long down­ti­mes and cos­t­ly fail­ures. In cases of need, our Repair Ser­vice will imme­dia­te­ly be on the spot to ensu­re that your pro­ces­ses are up and run­ning again.

Know-How-Trans­fer — Face To Face

Con­sul­ting Services

Our com­pre­hen­si­ve trai­ning cour­ses and con­sul­ta­ti­ons will con­ti­nuous­ly increase the exis­ting poten­ti­al of your staff and machi­nes. Our experts from the field will trans­mit the neces­sa­ry know­ledge on the sel­ec­tion and appli­ca­ti­on of our pro­ducts – this way you and your staff are always kept up to date.

If It Comes To IT …

Com­plaints System

Should you ever need to file a com­plaint, we will of cour­se not lea­ve you alo­ne. Thanks to our pro­cess-opti­mi­zed and qua­li­ty-tes­ted com­plaints sys­tem, we can find a quick and cus­tom-fit solution.

ser­vice on request

Ser­vice Request Form

Sim­ply fill in the fol­lo­wing form and brief­ly descri­be your con­cern. We will take care of it.

Ser­vice type

We save your data only for pro­ces­sing your request and for pos­si­ble fol­low-up ques­ti­ons. We do not share this data with third par­ties. You have the right of revo­ca­ti­on. All infor­ma­ti­on can be found in our pri­va­cy poli­cy. With your con­fir­ma­ti­on, you agree to the men­tio­ned terms.

10 + 13 =

After Sales Service

Always the­re for you

Pho­ne

+49 59218820–21

Nor­bert Hassing

Head of Heat Exch­an­ger Division

Nor­bert Hassing

Head of Heat Exch­an­ger Division

Find Us

Otto-Hahn-Str. 23
48529 Nord­horn
Ger­ma­ny

Overall

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